|COMM 493 Section 01||September 2013||James Cao (primary instructor)|
|September 2012||James Cao (primary instructor)|
DescriptionBasic concepts of total quality control, strategic quality planning, quality value and engineering, loss function and quality level, statistical process control, management of process quality, quality and operation results, Taguchi methods, preventive maintenance and other aspects of quality management.
Permission of the department required.
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