Total Quality Management (COMM 493.3)

Recent/Current Offerings

Syllabus / Public content Section Term Instructor
COMM 493 02 January 2016 James Cao (primary instructor)
COMM 493 04 January 2016 James Cao (primary instructor)


Basic concepts of total quality control, strategic quality planning, quality value and engineering, loss function and quality level, statistical process control, management of process quality, quality and operation results, Taguchi methods, preventive maintenance and other aspects of quality management.


POM 493.3

Permission of the department required.


COMM 205.3

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